Here is just a small selection of some of the letters from our customers that we have received over the years.
"Dear Jill, thank you sincerley for all your help with our insurance claim, Miss Eastwood"
"Dear Tim, you were right! The internet company all of a sudden started to add extra amounts to the original quotation when I went to confirm, pushing the price up. Therefore please find enclosed my payment for the renewal of my car insurance. Thank you for all your help, Mr Absolon"
"Dear Sirs, nice easy online payments system. The website is good too with a personal family run feel to it, Mr Wolff"
"Dear Ben, thank you for the revised car insurance, I will contact you when we plan to let our daughter drive the car! I appreciate your help with all the variatiuons of both policies, in order to get the best quote, Mrs Fraser"
Dear Tim, been meaning to tell you that your guys sorted out my wifes car insurance just in time. I thought I had put both cars and home through Crossbrook, but no I had mixed up the papers and the tax was due. Called Friday late afternoon and paid, papers arrived Saturday, taxed car on Monday. Please pass on my thanks, regards, Mr Tuson"
"To all at Crossbrook, thank you very much for taking care of current accident. I also appreciate your friendly and re-assurance practice and services, best regards, Mrs Mehta"
"Dear Sirs, I have just used your online payment system, which was very easy to use. I generally prefer to speak drect to someone, but this represents very customer service. I look forward to receiving my documents shortly, many thanks, Mrs Preston"
"Dear Sir/Madam, regrettably I renewed my motor insurance with someone else after previous excellent service from you. I did this as now I am so far away it seemed a sensible decision. How wrong I was! Next year I will be returning to you as after 3 attempts to spell my surname correctly they still managed to get it wrong, yours faithfully, Mrs Tremain"